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Frequently Asked Questions

inforeborn FAQ – Your Questions Answered

Everything you need to know about your inforeborn account — deposits, withdrawals, bonuses, cricket betting, slots, live casino, and more. If your question is not here, the 24/7 support team is always available via live chat.

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Quick Help by Topic

Jump straight to the category you need — or scroll down to browse all FAQs by section.

Account & Registration

Questions about creating your inforeborn account, verifying your identity, changing your password, or recovering access to a locked account.

Deposits & Withdrawals

How to add PKR funds via JazzCash, Easypaisa, Raast, or bank transfer — and how to request a withdrawal and how long it typically takes to process.

Bonuses & Promotions

Welcome bonus terms, wagering requirements, how to activate free spins, reload bonus eligibility, and how bonus funds work alongside real-money balance.

Cricket & Sports Betting

Betting on PSL, T20 internationals, football and esports — how odds work, in-play markets, cash out, and how winnings are credited to your account.

Slots & Casino Games

How slot RTP works, difference between bonus buy and standard slots, live casino table rules, minimum bets, and how jackpots are triggered and paid.

App & Technical Help

How to download the inforeborn app, fix login issues on mobile, clear cache, update the app, and ensure smooth performance on Android devices in Pakistan.

Below you will find answers to the questions Pakistani players ask us most often. The FAQs are grouped by topic so you can find what you need quickly. If something is still unclear after reading, the support team is available around the clock via live chat — most issues are resolved in a few minutes.

Account & Registration

Click the Register button at the top of any page. You will need to provide your Pakistani mobile number, an email address, and your date of birth. Once those are submitted and your mobile number is verified via OTP, your account is live. The whole process takes under two minutes on most phones.

Yes. inforeborn is strictly for players aged 18 and above. Age verification is part of the account setup process. Accounts that are found to belong to anyone under 18 are closed immediately and any remaining funds are handled per the platform's underage access policy.

No. Each player is permitted one account only. Creating duplicate accounts to claim multiple bonuses results in permanent suspension of all associated accounts and forfeiture of any balances. If you have lost access to an existing account, use the forgot password option or contact support rather than registering again.

Account verification is required before larger withdrawals are processed. You will be asked to provide a copy of your CNIC to confirm your identity. This is a standard security measure to protect your account and ensure that winnings are paid to the correct person. Verification is handled securely and your documents are not shared with third parties.

Go to the Login page and click the forgot password link. Enter your registered mobile number or email address and you will receive an OTP or reset link. Follow the steps to set a new password. If you no longer have access to the registered number or email, contact support via live chat with your account details for assisted recovery.

Deposits & Withdrawals

inforeborn supports JazzCash, Easypaisa, Raast, bank transfer, debit cards, credit cards, and standard mobile wallets. All transactions are processed in Pakistani Rupees. JazzCash and Easypaisa tend to be the fastest options, with most deposits completing instantly. Bank transfers may take slightly longer depending on your bank.

The minimum deposit varies by payment method. For JazzCash and Easypaisa the minimum is typically PKR 200. For bank transfers and card payments the minimum is generally higher — check the cashier section in your account for the exact figures at the time of deposit. There is no maximum deposit limit for verified accounts.

JazzCash and Easypaisa withdrawals are typically processed within a few hours. Bank transfers usually complete within one to two business days depending on your bank. VIP account holders receive priority withdrawal processing which reduces wait times further. Make sure your account is fully verified before requesting a withdrawal to avoid any delays.

The most common reasons for a withdrawal hold are: account not fully verified, active bonus wagering requirements not yet met, or a routine security review. Check your account notifications first. If verification documents are pending, submit them promptly. If you believe the delay is unusual, contact support and they can check the status within minutes.

For security reasons, withdrawals are processed back to the same payment method used for the original deposit where possible. If you need to change your withdrawal method — for example because your JazzCash number has changed — contact support with your verification details and they will guide you through the process.

Bonuses & Promotions

The welcome bonus is automatically activated on your first qualifying deposit after registration. Make sure you meet the minimum deposit threshold required for the offer — this is shown on the Promotions page. Once deposited, the bonus funds appear in your bonus wallet and become available for use on eligible games.

A wagering requirement means you need to wager the bonus amount a certain number of times before you can withdraw any winnings generated from it. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 20,000 in qualifying bets before those winnings become withdrawable. Progress is tracked in real time in your account.

Yes. Most bonuses have an expiry window — typically between 7 and 30 days depending on the offer. If the wagering requirement is not completed within the stated period, the bonus and any associated winnings are removed from your account. Always check the specific terms on the Promotions page before accepting a bonus.

Yes. If you have accepted a bonus and decide you no longer want it, you can forfeit it from the bonus section of your account dashboard. Once forfeited, the bonus funds are removed and your real-money balance is no longer subject to any wagering restrictions attached to that offer. This cannot be undone, so think carefully before forfeiting.

Cricket & Sports Betting

Yes. PSL and T20 international cricket are among the most popular betting markets on inforeborn. You can bet before a match starts or in-play as the action unfolds. Markets include match winner, top batsman, total runs, over-by-over runs, and many more. Odds update in real time during live matches.

If a cricket match is officially abandoned or significantly shortened due to weather or other circumstances before a result is determined, most pre-match bets are voided and your stake is returned to your account. In-play bets placed after a certain number of overs have been completed may be settled differently — check the full rules on the Betting page for specifics.

Cash out lets you settle a bet before the event finishes. If your bet is currently winning, the cash out value will be positive but typically lower than the full potential payout. If the match has turned against you, you can cash out for a smaller amount to recover part of your stake. The cash out value updates constantly based on live odds.

Yes. In addition to cricket, inforeborn covers international football leagues and tournaments, as well as popular esports titles. The Betting section shows all currently available markets. Football and esports markets often run alongside cricket seasons, so there is almost always something to bet on regardless of the time of year.

Slots & Casino Games

RTP stands for Return to Player and is a percentage showing how much of the total money wagered on a slot is theoretically paid back to players over a large number of spins. A slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over time. In any single session results can vary significantly — RTP is a long-term statistical figure, not a guarantee of individual session outcomes.

Yes. The Casino section includes live dealer tables for games like baccarat, roulette, and blackjack. These are streamed in real time with professional dealers. You can interact via the chat function. Live casino games generally require a real-money balance and are not available for bonus-only play.

Fish games are arcade-style shooting games where you aim and fire at fish and sea creatures on screen. Each creature has a different point value and shooting it earns you credits. You spend PKR bullets and win PKR prizes based on what you catch. They are very popular for players who want something different from standard slot-style games. Visit the Fish Games page for the full selection.

Many slots on inforeborn offer a demo mode that lets you try the game with virtual credits before wagering real PKR. Demo mode is a useful way to understand paylines, bonus features, and volatility before committing real money. Not all games support demo play — those that do will show a Try for Free option on the game thumbnail.

App & Technical Help

Visit the Download page on this site and follow the instructions for Android. You will need to allow installation from unknown sources in your phone's security settings before installing the APK. The process takes about a minute. Your existing account works on the app — no need to re-register. The app is optimised for Pakistani Android phones and performs well on standard 4G connections.

Start by clearing your browser cache and cookies, then reload the page. If that does not help, try a different browser or switch between mobile data and Wi-Fi. If you are using the app, force-close it and reopen. Persistent issues during high-traffic periods like PSL match days may be temporary — try again after a few minutes or contact support if the problem continues.

Game freezes are most commonly caused by a weak or unstable internet connection. Check your signal and try reconnecting. If you were mid-spin or mid-hand when the freeze occurred, the round is usually completed server-side and the result will be reflected in your account when you reload. If a wager appears to have been deducted but no result was recorded, contact support with the approximate time and game name.

When a new version is available, you will see an update notification inside the app or on the Download page. Download the latest APK from the Download page and install it over your existing installation — your account data and settings are preserved. Keeping the app updated ensures you have the latest features, security patches, and performance improvements.

inforeborn supports responsible gaming. You can set deposit limits, session reminders, and self-exclusion periods from your account settings at any time. Gaming should be entertainment — never bet more than you can comfortably afford to lose. Visit the Responsible Gaming page for more guidance.

Still have a question not covered here? The 24/7 live chat support team is the fastest way to get a personalised answer. Most queries are resolved within a few minutes — even during PSL match nights.

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Need More Help?

If you cannot find the answer you need in the FAQ, the support team is available 24 hours a day, 7 days a week — including weekends and match days.

Payment Methods

All transactions processed in PKR. Supported methods:

JazzCash Easypaisa Raast Bank Transfer Debit Card Mobile Wallet
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